TTrainIQ
Cookie Information

Cookie Policy

Learn how TrainIQ uses cookies to improve your experience and protect your privacy while using our platform.

Last Updated: January 20, 2024GDPR Compliant

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and understanding how you use our platform.

How They Work

Cookies are created when your browser loads our website and are sent back to us with each request you make.

Your Control

You can control and delete cookies through your browser settings, though this may affect website functionality.

Types of Cookies We Use

We use different types of cookies for various purposes to enhance your experience.

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off.

Examples:

  • Authentication tokens
  • Session management
  • Security preferences
Retention Period: Session or 1 year

Analytics Cookies

These cookies help us understand how visitors interact with our website.

Examples:

  • Google Analytics
  • Page views
  • User behavior tracking
Retention Period: 2 years

Functional Cookies

These cookies enable enhanced functionality and personalization.

Examples:

  • Language preferences
  • Theme settings
  • Course progress
Retention Period: 1 year

Marketing Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness.

Examples:

  • Ad targeting
  • Social media integration
  • Campaign tracking
Retention Period: 1 year

Managing Your Cookie Preferences

You have full control over how cookies are used on our platform.

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies.

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security
  • Safari: Preferences → Privacy
  • Edge: Settings → Cookies and Site Permissions

Cookie Consent

When you first visit our site, we'll ask for your consent to use non-essential cookies.

  • Accept all cookies for full functionality
  • Choose specific cookie categories
  • Reject non-essential cookies
  • Change preferences anytime

Important Note

Disabling certain cookies may affect the functionality of our platform. Essential cookies cannot be disabled as they are necessary for the website to work properly.

Third-Party Cookies

We may use third-party services that set their own cookies. These services help us provide better functionality and understand how our platform is used.

Google Analytics

Website usage analytics

Payment Processors

Secure payment handling

Support Chat

Customer support functionality

Questions About Cookies?

Contact us if you have any questions about our cookie policy

Privacy Team

privacy@trainiq.com

For cookie and privacy questions

Contact Support Team