Frequently Asked Questions
Find quick answers to common questions about TrainIQ's platform, courses, and services
Most Popular Questions
The questions our users ask most frequently
How do I create an account on TrainIQ?
Creating an account is simple! Click the "Sign Up" button in the top right corner, fill in your details (name, email, password), and verify your email address.
Read full answer →Is there a free trial available?
Yes! We offer a 14-day free trial for our Pro plan, giving you access to all premium features and courses. No credit card is required to start your trial.
Read full answer →How do I enroll in a course?
Browse our course catalog, click on the course you're interested in, and click "Enroll Now." For free courses, you'll have immediate access.
Read full answer →How long do I have access to a course?
Once you enroll in a course, you have lifetime access to the content. This includes all future updates and additional materials added to the course.
Read full answer →Do I get a certificate after completing a course?
Yes! You'll receive a verified certificate of completion for each course you finish. Certificates include your name, course title, completion date, and a unique verification code.
Read full answer →Can I get a refund?
Yes, we offer a 30-day money-back guarantee. If you're not satisfied with a course, you can request a full refund within 30 days of purchase.
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